In 1979, I started working at my first independent pharmacy. I was an intern, trying to complete the required 750 intern hours. I worked with Louie Rinovato, a 5-ft 6-in Italian who came from a poor Italian family in Johnsonburg, Pennsylvania. Rinovato was a formative force in my early years of exposure to this profession. He loved his customers, speaking Italian to many of them, and was always full of sage advice.
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